Returns & Exchanges

Here at Argo Tea, we believe that our customer's satisfaction is a top priori-tea! If you are not completely satisfied with your order, please return it within 60 days for an exchange or refund (shipping and handling charges are non-refundable).

If your order arrives and the items are incorrect or arrive damaged, please email the Customer Service TEAm at or call us at 312-553-1550 ext. 107. Our department is open Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time.

The following policies apply to all returns and exchanges:

  • Returns that are determined the error of Argo Tea (because they are incorrect or the items arrive damaged), can be sent back to Argo Tea using our convenient pre-paid FedEx shipping label. To request a shipping label, please email us at
  • If you want an exchange or refund, please mail your return to:
Argo Tea Returns
16 W Randolph Street
Chicago, IL 60601
  • Returned items must include the packing slip and a reason for the return in order to be processed.
  • Refunds will be applied to the original credit card used unless otherwise specified and can take up to 10 business days depending on financial institution.
  • Be sure to return the items in their original packing materials, if possible, and ensure the items are protected before they are shipped back.