Privacy Policy

This Privacy Policy is in effect for all websites owned and operated by Argo Tea, Inc., including our LoyalTea® Club program. By using any of these websites, you signify that you have read, understand and agree to be bound by this Privacy Policy.

Categories of Information We Collect & Use of Information:

It is important for you to understand what information we collect about you during your visit to our websites/systems and what we do with that information. We collect non-public personal information about you from the following sources:

E-commerce & Website Activity:

LoyalTea® Club Program:

Marketing Communications & Process to Opt Out:

We may use the information that you provide to fulfill your request for a product, information, or other service, or respond to an email or other request, as well as to create and deliver to you our newsletters or surveys, communications containing product information, usage tips or promotions, help improve our website(s) or services, or customize visitors’ experience at our website(s). We may also use your personally identifiable information to send you information about products, services and special offers. Emails may be personalized using your name and geographic location.

If for any reason you would no longer like to receive email messages from us, you can click on the “UNSUBSCRIBE” link to remove yourself from any email communication we send. Please allow up to 10 days for us to process your request. Please note, if you opt out of receiving marketing emails from us, you may still receive “Transactional” email messages regarding your online order (i.e. order confirmation, shipping information, customer service notifications, etc.). Additionally, you may still receive “Account” email messages as part of our LoyalTea® Program, such as recharge from a credit card, or in response to actions you take on our website. We will continue to send those messages as long as you have an active account with our LoyalTea® program. If you have any questions or wish to deactivate your LoyalTea® account, please contact support@argotea.com.

How We Safeguard Your Information:

For online transactions, we use Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information. Please note, however, that although we employ industry-standard security measures to safeguard the security of your personal information, no transmissions made on or through the Internet are guaranteed to be secure.

For information stored related to our LoyalTea® club program database, Paytronix, our service provider, restricts access to non-public personal information about you to employees of Paytronix. Paytronix maintains physical, electronic and procedural safeguards that comply with federal regulations to guard your non-public personal information. For more information, visit the Paytorix Privacy Policy for Argo Tea: https://argotea.myguestaccount.com/login/privacy-policy.jsp

Technology Utilized:

Like many e-commerce websites, we employ several commonly used technologies on our website, such as cookies, clear gifs, networking traffic monitoring and active scripting. We use these to monitor the performance of the website, measure its effectiveness, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. If you disable cookies, you may be unable to order or use other features of our website. If you experience any problems, please email us at support@argotea.com.

External Links:

Our websites may offer links to and from other third party sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. For example, you may have linked to one of Argo Tea’s websites through a banner advertisement on another site. In such cases the site you have linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

Notification of Changes:

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Your continued use of the website after the changes are posted constitutes your agreement to the changes, both with regard to information we have previously collected from you and with regard to information we collect from you in the future. If you do not agree to the changes, please discontinue your use of our website.

This Privacy Policy was last updated on December 5, 2012.